vRealize For Operations – Unable to pair the broker agent for Horizon

I actually wrote some documentation on this for my team, when I encountered the issue. Then I lost it. Hence setting up a website to store everything I come across, on!

This issue came about myself after I upgraded the version of VROPS I had installed and I couldn’t for the life of me understand why the agent simply refused to connect. So after much messing around, I found the following vmware KB:

VMware vRealize Operations Manager for Horizon 6.2 Broker Agent fails to pair with the Horizon adapter (2140844)

Yep, they decided to leave out the necessary ports allowed through the firewall on the appliance. Thanks vmware!

If you aren’t comfortable using VI – which for the uninitiated, can be a nightmare, you can take a copy of the file (download it/FTP it off etc) and make the changes, then re-upload it.

Don’t forget the restart the firewall service – also when I rebooted the VROPs server once, it lost the settings, so rookie mistake or something more…sinister… Not sure, don’t care, just had to do this again! 😉

 

Windows update KB3177467 – Causing crashing and boot loop

Oh those were the days. MS updates smashing their way into your infrastructure, leaving Exchange a gibbering wreck, W7 desktops not booting, WSUS not wanting to remove the updates… So glad those days are…gone… Oh wait, no, still happening!

In a physical environment, an update causing an issue with a desktop is a pain the backside – you have multiple options and ways to mitigate this. In a VDI environment… Well, you can imagine the carnage (Like Carmageddon without cars? Desktopgeddon? VDIGeddon? Ok, I’ll stop now.)

After trying multiple solutions, finally stumbled on someone else who had the problem way back in October 2016 and got it sorted out:

Update KB3177467 causing boot loop

Horizon View Client Install – Windows

And now for something completely different.

I mean, now for the Horizon View Windows Install!

Download the Horizon View Client from the following site:

https://my.vmware.com/web/vmware/details?downloadGroup=CART17Q1_WIN_440&productId=578&rPId=15156

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Now, you may not want USB redirection (or it may not work) and also it’s environment dependent whether you want to Log in as current user.

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Enter your Default connection server

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Continuing on from if you chose to log in as current user

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Run the app, log in and go forth!

Horizon View Client Install – iOS

Next part of client installs – iOS

Search for and install the client from the App store

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Press ‘Add Server’ and type in the server name

 

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Tap the Cloud icon for the your server and if necessary, choose your appropriate desktop pool and then enter your given username and password. Domain should auto populate, but is add if required.

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You can make changes to various settings, such as the resolution (if required) from the settings menu.

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Enter username and password

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You’ll either go straight in, or have options if you are entitled to more than one pool. Choose what you’re due and you’re in.

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Horizon View Client – Android Install

For most of us, it’s easy installing any kind of client app, or app on our phones. For others, it can be a little bit more challenging. I snipped (Love the snipping tool and PSR, but that’s another story) and borrowed some screenshots to build up a few documents for the client installs for View – as I couldn’t find anything official and I needed them for a project. Without further ado, here’s android – iOS and Windows follows later.

Search for and install the client from the App store

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Add the View Connection Server address you need

 

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Enter your given username and password

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Choose the appropriate Desktop pool if given the option

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Profit!